PAYMENTS

The LIXISHOP has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by The LIXISHOP prior to the latter’s acceptance of an order. Payment for the products shall be made by credit card or Paypal. The LIXISHOP has all the discretion to cancel or deny any scam orders.
  • PayPal

You can connect your PayPal, credit card, debit card or bank account to PayPal for purchasing some of our products. After submitting an order, you will be redirected to PayPal to complete the transaction.

1.Log into your PayPal account or use Credit Card Express;
2.Enter your card details and  click “Submit”;
3.Your payment will be processed and an invoice will be sent to your e-mail address;

NOTE: 

Your order will be shipped to your PayPal address. Please ensure that it is correct and complete.

For more detailed instructions on how to pay, please refer to our new user guide.


PayPal FAQ
Below please find some of the most common questions related to PayPal payments. If you require any further information, please refer to the PayPal help center orcontact us.

How do I exercise my right to the PayPal Buyer Protection?
If you do not receive your order or one of the products is significantly different from its description, you will be covered by the PayPal Buyer Protection, which includes the price of the item plus the shipping fees. Please contact our customer service as soon as you realize there might have been something wrong with your order.

You will be covered by the PayPal Buyer Protection if your case meets the following criteria:


. The item was purchased on LIXISHOP;
. You paid with PayPal;
. You filed only one claim per PayPal payment;

. You opened the case no later than 45 calendar days from the date of your PayPal payment and – if necessary – escalated it to a claim no more than 20 calendar days after opening your case;

. You meet the PayPal Buyer Protection requirements outlined in Section 13 of the PayPal User Agreement.

How can I contact PayPal Customer Service?
PayPal encourages you to contact its customer service by e-mail. However, if you would like to speak with someone from PayPal, you can find the contact details listed here below:


Toll Free for Business/Premier, USA & Canada: 1-888-221-1161 / 1-888-204-4481
Personal Accounts: 1-402-935-2050
PayPal UK: 0870 7307 191


They are open during the following hours:
-4:00 AM PDT to 10:00 PM PDT from Monday to Friday
-6:00 AM PDT to 8:00 PM PDT Saturday and Sunday

How can I pay if PayPal is not available in my country?
If PayPal is not available in your country, you can use other methods to pay for your order.

  • Credit/Debit Card

The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.
Please note that LIXISHOP does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

Email us : service@LIXISHOP.com